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Picture Me Blinking In Astonishment 11 March 2010

Posted by Camille in Hall of Shame.
4 comments

Theoretically, writers who submit their work for publication want to hear back from the publisher.

So I was surprised, a while back, to come across a writer who had set up an email spam blocker that would only accept incoming mail from an approved list — our response to a query generated an auto-reply email asking us to click on a link and “fill out a short request form to be added to the list of approved senders”. The automated email noted: “I apologize for this one-time inconvenience”. Did we click on the link and fill out the short request form? No, we did not.

Ever since then, I have mentally enshrined that particular incident as the most counterproductive author communication effort possible. It couldn’t possibly be outdone — send a query, but make it impossible to receive the response without an extra step that involves clicking a link and filling out a form. Quite apart from it coming across as a phishing trip (you don’t know me! click this link! give me your personal information!), neither I nor any other editor that I know of has time to go around filling out little forms. Brilliant strategy for getting published? No. Gold star for total bemusement factor? Yes.

Today, I encountered something that rivals even that one.

The subject line of what was clearly an auto-response email read: “I am no longer communicating via e-mail”. In the body of the email, it said: “If you wish to get in touch, please write me at [snail mail address here]. My website, [website here], is still active and contains a list of my recent publications. Thank you!”

So, picture me blinking in astonishment. Gold star for arrogance in thinking that I’m seriously going to go get a stamp and send a snail mail letter. Welcome to my Hall of Shame.